Snow Town Snow Mountain Snow Hotel

We had a very hard time here. Location was almost at the end of snow town, which requires one to walk with luggage in the bitter cold for 15 minutes or more. Even though the room was nice, the sound proofing is very poor and the staff is drinking tea and smoking in the lobby and all the cigarette smoke and smell gets in the room. We barely slept due to the intense cigarette smoke throughout the whole night. Also, the toilet leaked when flushed and we let the staff know. They went to the room to "fix" but nothing was fixed and water leakage was left as it was. Included breakfast was very poor... for this price only some bland steamed buns and boiled eggs were provided. The coffee machine was nlt working, and the staff was told but they never were the least interested in fixing it, staff just sat smoking and drinking tea. We asked for cups and not even cuos were made available. Absolutely disastrous experience due to terrible staff.

The room was overall superb, sadly I had to rate the cleanliness low due to the bad and smelly ventilation in the toilet and bathroom, even if I turn on the exhaust it’s really smelly (even before using). Overall loved it with the more secluded area and have my own view of the snowy forest. Staff was definitely friendly, breakfast was alright, beware of bringing overly heavy luggage as there’s no lift, however staff would actually help carry luggage up.

นอนหลับสบาย บริการดี ฉันชอบพนักงานช่วยขนของที่นี่มาก ดูแลดี ช่วยขนของ ถ้ามีโอกาสจะกลับมาพักที่นี่อีก

⭐️⭐️⭐️⭐️⭐️五星好評⭐️⭐️⭐️⭐️⭐️ 未到雪鄉，酒店員工已經電話會確認訂單 加左微信一到達雪鄉，經擺渡車入園後 酒員帥哥在入口迎接 幫忙拎行李直達酒店 酒店在雪鄉中段位置寧靜環境優美 酒店三層高 雖然沒有電梯 但工作人員和老闆都很熱情幫忙拎行李上房 還介紹雪鄉園區入面的餐廳 還親自帶我們感受雪鄉最佳景觀和拍攝位置 離開的時候還送我們出出口 完全感受到東北人熱情好客既形象 一定會再選擇這酒店

地理位置還可以的，公交站到酒店走10分鐘左右，房間不算大，窗台有有個踏踏米可以喝杯熱茶，房間的衞生還可以，暖氣適中，如覺得悶，有個小窗可以打開的。

雪鄉之旅很滿意雪山雪酒店，房間乾淨時尚，雪景美麗，設施完善，老闆還熱心幫忙安排行程，管家張帥，金麒宇，貼心服務，到店離店全程接送，滿分💯